To Users of certain Canon DSLR cameras together with EF-S 18-135mm f/3.5-5.6 IS USM and EF 70-300mm f/4-5.6 IS II USM Lenses - Canon Vietnam

05 Dec 2016 (Updated)

    To Users of certain Canon DSLR cameras together with EF-S 18-135mm f/3.5-5.6 IS USM and EF 70-300mm f/4-5.6 IS II USM Lenses
    "Notification about Lens Aberration Correction"

    Thank you for using Canon products.

    It has been confirmed that when using the EF-S 18-135mm f/3.5-5.6 IS USM or EF 70-300mm f/4-5.6 IS II USM lens with certain digital SLR cameras, the following phenomenon will occur.

    We would like to offer our sincere apologies to customers who have been inconvenienced by the phenomenon described below.

    Phenomenon
    When using the above lenses with certain cameras, lens aberration correction does not work.

    If lens correction data is registered to the camera, “Correction data available” will appear on the camera’s setting screen, but even if “Enable” is selected for lens aberration correction, lens correction will not be applied.

    However, please note that Digital Photo Professional can be used to apply correction to RAW images.

    Cause
    The phenomenon is caused by a camera firmware bug.

    Firmware Release
    Correction firmware with countermeasures to address this phenomenon are all released.

    Products

    Models

    Firmware Version

    EOS 100D1.0.1 and above
    EOS 1100D1.0.6 and above
    EOS 1200D1.0.2 and above
    EOS 1300D1.0.2 and above
    EOS-1D Mark IV1.1.5 and above
    EOS-1D X2.0.9 and above
    EOS 5D Mark III1.3.4 and above
    EOS 500D1.1.2 and above
    EOS 550D1.1.0 and above
    EOS 6D1.1.7 and above
    EOS 60D1.1.2 and above
    EOS 600D1.0.3 and above
    EOS 650D1.0.5 and above
    EOS 7D2.0.6 and above
    EOS 700D1.1.5 and above
    EOS M2.0.3 and above
    EOS M21.0.3 and above

    * An EF-S 18-135mm f/3.5-5.6 IS USM lens can be attached to the camera whose sensor size is APS-C only.

    Contact Information for Inquiries
    ​To arrange to have an affected unit inspected and serviced for this phenomenon at no cost, please contact your nearest Canon Service Center.

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