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Security & Safety
Security and safety information about Canon products
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Digital Camera SDK application
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Where to buy or service your Canon products
Notices
Updated
Regarding the Security Advisory for Canon Digital Cameras Related to PTP (Picture Transfer Protocol) Communication Functions and Firmware Update Functions
13 Feb 2020 — Thank you very much for using Canon products. An international team of security researchers has drawn our attention to a vulnerability related to communications via the Picture Transfer Protocol (PTP), which is used by Canon digital cameras, as well as a vulnerability related to firmware updates. (CVE-...
To Users of PIXMA TS and TR Series Inkjet Printer
05 Feb 2020 — Thank you for using Canon products. We have identified a rare phenomenon where some inkjet printers may not turn off in certain instances. Phenomenon When your printer is connected to a computer via USB cable, if you press the printer’s [ON] button (to turn off the printer) IMMEDIATELY after turning ...
Updated
To Users of EOS Utility 3.11.1 for Mac OS X and Picture Style File Registration Tool 1.0.0 for Mac OS X
04 Feb 2020 — macOS 10.15.2 was released by Apple on December 11, 2019. Following operation checks performed with this version at Canon, we have confirmed a USB connection issue with “EOS Utility 3.11.1 for Mac OS X” and "Picture Style File Registration Tool 1.0.0 for Mac OS X" whereby the functions enabled by ...
To Users of Corel Application on LEGRIA HR 10 or Earlier Models
17 Jan 2020 — Thank you for using Canon products. This is to notify users that as of 31st March 2020, we will no longer support the software activation of Corel Application that comes with LEGRIA HR 10 (and earlier models) digital camcorder. The Corel Application disc is included with the LEGRIA HR 10 (or earlier ...
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