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Security & Safety
Security and safety information about Canon products
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Digital Camera SDK application
Where to buy/service
Where to buy or service your Canon products
Notices
To Users of EOS-1D X Mark III
25 Mar 2020 — Thank you for using Canon products. We have confirmed that the following phenomenon may occur during use of the EOS-1D X Mark III digital SLR camera. A new firmware release is planned for early April; once the new firmware is ready, we will make an announcement on our website. We sincerely apologise ...
Updated
To Users of Compact Digital Cameras (IXUS 145, IXUS 155, IXUS 255HS, IXUS 265HS, PowerShot SX270HS, PowerShot 280HS, PowerShot S200, PowerShot S120)
11 Mar 2020 — To Users of Compact Digital Cameras (IXUS 145, IXUS 155, IXUS 255HS, IXUS 265HS, PowerShot SX270HS, PowerShot 280HS, PowerShot S200, PowerShot S120) Update: Due to the end of service life of the indicated models, free repairs will cease on the 31 st March 2020. Thank you for using Canon ...
Updated
Regarding the Security Advisory for Canon Digital Cameras Related to PTP (Picture Transfer Protocol) Communication Functions and Firmware Update Functions
13 Feb 2020 — Thank you very much for using Canon products. An international team of security researchers has drawn our attention to a vulnerability related to communications via the Picture Transfer Protocol (PTP), which is used by Canon digital cameras, as well as a vulnerability related to firmware updates. (CVE-...
To Users of PIXMA TS and TR Series Inkjet Printer
05 Feb 2020 — Thank you for using Canon products. We have identified a rare phenomenon where some inkjet printers may not turn off in certain instances. Phenomenon When your printer is connected to a computer via USB cable, if you press the printer’s [ON] button (to turn off the printer) IMMEDIATELY after turning ...
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