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Security & Safety
Security and safety information about Canon products
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Digital Camera SDK application
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Where to buy or service your Canon products
Notices
To Users of Corel Application on LEGRIA HR 10 or Earlier Models
17 Jan 2020 — Thank you for using Canon products. This is to notify users that as of 31st March 2020, we will no longer support the software activation of Corel Application that comes with LEGRIA HR 10 (and earlier models) digital camcorder. The Corel Application disc is included with the LEGRIA HR 10 (or earlier ...
Updated
To Users of RF70-200mm F2.8 L IS USM Lens
08 Jan 2020 — Thank you for using Canon products. It has been confirmed that when using the RF70-200mm F2.8 L IS USM to perform AF shooting to capture a subject at close-range with the focus distance approximately set to the Tele-end (200mm), the image may become slightly front-focused. New firmware (version 1.0.6) ...
To Users of EOS Utility 3.11.1 for Mac OS X and Picture Style File Registration Tool 1.0.0 for Mac OS X
12 Dec 2019 — macOS 10.15.2 was released by Apple on December 11, 2019. Following operation checks performed with this version at Canon, we have confirmed a USB connection issue with “EOS Utility 3.11.1 for Mac OS X” and "Picture Style File Registration Tool 1.0.0 for Mac OS X" whereby the functions enabled by ...
Updated
Regarding the Security Advisory for Canon Digital Cameras Related to PTP (Picture Transfer Protocol) Communication Functions and Firmware Update Functions
12 Dec 2019 — Thank you very much for using Canon products. An international team of security researchers has drawn our attention to a vulnerability related to communications via the Picture Transfer Protocol (PTP), which is used by Canon digital cameras, as well as a vulnerability related to firmware updates. (CVE-...
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