OFFICIAL ANNOUNCEMENT FROM CANON MARKETING VIETNAM COMPANY LIMITED - Canon Vietnam

    OFFICIAL ANNOUNCEMENT FROM

    CANON MARKETING VIETNAM COMPANY LIMITED

    Dear Valued Customers and Partners,

    HO CHI MINH CITY, December 06, 2024 _ Canon Marketing Vietnam Company Limited (“CMV”) is pleased to announce an important decision regarding Canon Imaging Products Service Center in Vietnam.After careful consideration and prioritizing the best interests of our Customers at this time, CMV has decided to postpone the opening of the independent Canon Imaging Products Service Center as initially planned. Instead, Canon will continue to work closely with Le Bao Minh Joint Stock Company (“LBM”) to provide warranty and after-sales services for Canon Imaging Products in the Vietnamese market.

    Canon assures that with the combination of Canon and LBM’s professional teams, along with the modern facilities that meet international standards, we will continue to deliver exceptional service experiences to our Customers.

    At the same time, CMV is also pleased to inform our Customers that we will soon organize and develop Product Experience Spaces, where Customers can explore the latest products from the Canon brand and enjoy extra benifits from our team of experts. Visiting Canon’s Experience Spaces, where innovation and dedicated service go hand in hand, will be an opportunity for us to listen to our Customers' needs and desires, thus further enhancing the quality of Canon's products and services.We greatly value our Customers' trust and are committed to providing the best value as well as excellent product and service experiences for everyone who chooses Canon products.

    CMV appreciates the support and companionship of our Customers throughout this time and looks forward to continuing to serve you with even better offerings.

    Sincerely,

    Canon Marketing Vietnam Company Limited

    General Director

    IMASAKA DAIDO