[Protected] is displayed and images cannot be erased (PowerShot G1 X Mark II)

Solution

Protected images cannot be erased using the camera’s erasure function. To erase them this way, first cancel protection.

Unlocking All Images at Once
1. Press the camera's <> button.

2. Press the <MENU> button.

3. On the [Playback] () tab, press the <><> buttons or turn the <> dial to choose [Protect], and then press the <> button.





4. Press the <><> buttons or turn the <> dial to choose [Select All Images], and then press the <> button.



5. Press the <><> buttons or turn the <> dial to choose [Unlock], and then press the <> button.



All protected images will be unlocked.

Unlocking Images Individually
1. Press the camera's <> button.

2. Press the <MENU> button.

3. On the [Playback] () tab, press the <><> buttons or turn the <> dial to choose [Protect], and then press the <> button.



4. Press the <><> buttons or turn the <> dial to choose [Select], and then press the <> button.



5. Press the <><> buttons or turn the <> dial to choose the protected image you want to unlock. (The [ ] icon appears on protected images.)
Press the <> button.





6. The [ ] icon will disappear and the image will be unlocked.
  • To unlock other images, repeat step 5.

Erasing Images
IMPORTANT
  • Be careful when erasing images, because they cannot be recovered.

1. Press the camera's <> button.

2. Press the <><> buttons or turn the <> dial to select the image you want to erase.

3. Press the <> button.



4. After [Erase?] is displayed, press the <><> buttons or turn the <> dial to choose [Erase], and then press the <> button.



  • To cancel erasure, press the <><> buttons or turn the <> dial to choose [Cancel], and then press the <> button.
NOTE
Pressing the < > button while [ ] images are displayed will give you the option of choosing [Erase ], [Erase JPEG], or [Erase + JPEG] for deletion.